Our ironclad commitment to gallery-grade quality protection.

1. 100% Break-Safe Transit Guarantee

We pack your custom prints in heavy-duty multi-layer bubble shielding. However, if a courier handle accident cracks a corner panel shield during shipping transit routes, we will replace it entirely free of cost. Please record a quick video while unboxing your package and forward it straight to our official support channel within 24 hours.

2. Scope of the Structural Warranty

Every frame assembly leaves our workshop only after passing a strict multi-point structural assessment. We cover any premature manufacturing defects concerning loosening corner joins, backing hardware degradation, or pre-installed hanging bracket separations.

3. Exclusions

This protection engine excludes coverage for accidental drops post-installation, moisture warping inside high-humidity environments, or surface scratches caused by abrasive chemical solvents.