Returns & refunds

TBC: confirm the return window, which items can be returned, who pays return shipping and how refunds are paid (bank transfer, JazzCash or Easypaisa).

Damaged or wrong items

If your order arrives damaged or you received the wrong item, contact us on WhatsApp within 48 hours with a photo and your order number. We'll send a replacement at no cost.

Cancelling an order

You can cancel any order before it ships by messaging us with your order number.